MINIMAL IMPACT ON YOUR TECHNICAL RESOURCES

  • Our comprehensive installation and implementation services include offsite and onsite training options, system installation and configuration support, document configuration and upload support, and an ongoing support and maintenance plan.
  • Our dedicated and in-house help desk support staff is available to answer your technical questions and to provide best practices recommendations as needed.
  • Once a client, you can purchase additional training or creative design services, and you will have full access to our HospitalPortal.net Academy—a self-service support portal for your products.
CHECK OUT OUR SERVICES
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Full system installation and configuration performed completely by HospitalPortal.net, often with little or no intervention from your IT department once remote access is provided.
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We handle the training for you! Department managers come away with the knowledge they need to publish and maintain their own pages. Includes webinar training for remote or offsite staff.
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We support your power users in creating their initial pages and placement of content. This support is always based on best practices and lessons learned from past installations.
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If you need to extend the capabilities of your system we offer customization and integration services. We also have a Portal Development Kit which allows your developers to create custom add-ons using our framework.
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Our designers will create a custom look for your site based on your specifications, branding guidelines and any images or graphical elements you desire. 


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Technical support includes maintenance, feature enhancements and best practices assistance. Our support department is standing by to provide any assistance.


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Once a client, you can enjoy our self-support portal, HospitalPortal.net Academy which is full of training resources, how-to videos, getting started tutorials, and learning guides at your fingertips. 

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HospitalPortal.net offers an array of additional services to help you maintain your products successfully and encourage staff use. Our content management, disaster recovery and database assistance services can help keep your systems healthy and fresh.
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The HospitalPortal.net solution can be installed on your servers or hosted on ours. We offer a fully-serviced, hosted solution for both our Intranet product and our stand-alone Healthcare Policy Management system. 

 
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Hospital Policy Management System

WHAT OUR CLIENTS SAY

  • "I've dealt with similar content management systems from companies who make general solutions. But when you get into the details, it's difficult working with support teams who don't understand the needs you have. Health care is very unique -- a lot of acronyms and regulations to keep in mind. When we talked about health care specific topics, like a policy for MRI, HospitalPortal.net knew what we were talking about."

    Randy Kelly

    Hospital Webmaster
    Union Hospital, Maryland

  • “Their Intranet Portal product including the automated Policies & Procedures Manager is a dependable and reliable tool our organization utilizes daily.  We’ve found their staff to be professional, helpful and responsive to our needs.  I would highly recommend their products and services to your organization.”

    Stacy Speidel

    IT Manager
    Henry County Health Center, Iowa

ADDITIONAL RESOURCES
An outline of all of our value added services
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An example of a typical project deployment timeline
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Best Practices for Implementing a Hospital Intranet
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