Managing policies and procedures in hospitals is a huge task. We often see small critical access hospitals that have upwards of 1,000 hospital-wide policies in circulation. And the number only increases with the size of an organization. If you take this number and multiply it by the number of departments or individuals that both write and are required to review and have access to the final versions of the documents, the task of keeping it all organized is quite daunting. Therefore it is not surprising the first thing hospital administrators are looking for in a policy management system is the ability to manage the review process and provide easy access to current versions of policies to the staff. A feature that is often overlooked is a solid revision tracking and archival engine.
An Intranet is a very special kind of computer system. Just like any other enterprise level software, it needs strong support from the internal IT team as well as from the vendor to ensure it runs optimally and without any hiccups or issues.
At the same time a hospital Intranet, in its core, serves as an internal organization-wide communication platform for internal communication, knowledge sharing, document and policy access as well as administrative workflow automation within a hospital. Because these requirements are very different for each facility and they change over time, and also because multiple stakeholders and many different points of view need to be addressed, it is important that an internal oversight committee is formed to ensure the Intranet is continuously optimized for all of its end users.
Being able to effectively manage all end users’ objectives in an ever changing environment that is often decentralized can be quite a task that calls for more than one person or department.Read More >
A healthcare policy is a mission critical component of any healthcare organization because it outlines a general plan of action to ensure a specific outcome is attained. The healthcare policy then serves as a general guideline with specific information to ensure that the right choices and decisions are enacted in real time. The main objective of the policy is to communicate specific procedures to employees so that cohesion in the workplace is guaranteed. Understanding the best practices for writing healthcare policies can assist each healthcare organization in writing effective, clear, and concise policies. Using a software automation tool like an Intranet with a built-in policy manager can be instrumental in your ability to manage and write better policies.Read More >
Properly done, digital transformation allows organizations to be more connected, agile, informed and secure, as well as reduce the costs of compliance and security. It can also encourage accountability amongst staff. The right policy management automation tool can often be the cornerstone of a successful transformation.Read More >
Healthcare IT protects the data necessary to achieve quality service. Protecting healthcare data is the heart of quality healthcare; it determines what changes are necessary for improvements, allows comparison of performance indicators and helps to proactively evaluate current practices. Here are five of the must-haves for IT effectiveness that can improve a healthcare organization's ability to deliver quality service.Read More >
Building a great intranet is not an easy task. There are many aspects to consider and a lot of expectations for an intranet these days. However daunting a task this may be, we have had excellent success building great intranets quickly by following a proven system and setting realistic expectations. Today's post will discuss some of these best practices and guide you toward your goal of a great intranet.
So, you are ready to purchase a new intranet for your organization and are excited to boost productivity by leaps and bounds. That’s a good start. You’ll need to be sure that you are prepared once you have the software at your fingertips. As a technical trainer for HospitalPORTAL, I work with hospitals from the very early stages of the intranet implementation process. Because of this I have developed a sense of what can make the transition to a new hospital intranet as smooth as possible.
The first recommendation to prepare for a new hospital intranet is to identify who the key players are going to be. It is best to have one or two people take ownership of the intranet and the implementation process. In other words, you should pick a point person that will make sure steps are completed on time. Our most successful clients have one or two people that will work with the other super-users to make sure the intranet is a cohesive place that staff can easily find the information that is most important to them.
After you have identified the point person or persons, then find out who will be adding content to the intranet. Initially start with crucial department administrators that you will want to be on the intranet from the start (HR, Nursing, and the homepage are usually good starting points). Remember, building an intranet, especially if it’s your hospital’s first, can be a large project. It’s good to start off small and add more content as you go on. Once you have selected the initial super-users, have them view different intranets so they can get an idea of what content they will want to prepare for the new intranet.
Last, you will want to decide on the content you want to put on the intranet. After the seeing other intranets, you should have a better idea of what can be hosted on the intranet. Often times, the intranet is used to house policies and procedures. It is a good idea to make sure you have these documents in electronic form and organized so you can make the transition seamless. This can be a long process, especially if your policies are still in paper manuals or on numerous shared and local drives spread around the hospital. Having the policies ready to go will help make your transition to a new intranet less stressful and faster.
Make sure you keep these tips in mind when starting your search for the right intranet. Here at HopsitalPORTAL, we offer excellent hands-on training and implementation services, but preparation by the hospital project team is still key. Follow these steps and you should be in great shape for a new hospital intranet.
Last week I had an opportunity to work closely with an amazing internal project lead at one of our clients on a multi facility implementation of HospitalPortal.net policy and procedure software. Even though we have implemented our policy manager at numerous hospital sites, both large and small, working side by side with a highly experienced project manager further emphasized some of the best practices for ensuring a successful enterprise wide policy management system installation.Read More >