Managing policies and procedures in hospitals is a huge task. We often see small critical access hospitals that have upwards of 1,000 hospital-wide policies in circulation. And the number only increases with the size of an organization. If you take this number and multiply it by the number of departments or individuals that both write and are required to review and have access to the final versions of the documents, the task of keeping it all organized is quite daunting. Therefore it is not surprising the first thing hospital administrators are looking for in a policy management system is the ability to manage the review process and provide easy access to current versions of policies to the staff. A feature that is often overlooked is a solid revision tracking and archival engine.
As a Hospital IT manager, you already have a multitude of tasks and you just had another one added to the list: Finding and implementing new hospital policy management software. HospitalPORTAL has worked with hospital IT managers since 1998. During that time we learned a lot about features and characteristics of policy management software that not only makes their work life easier, but makes policy management a breeze hospital wide. This post will give you a few things to keep in mind when looking for a new policy manager.
Earlier this month, I had the pleasure of co-presenting the first in a series of 4 webinars with Felicia Sadler of Prophecy Health. The session was entitled "Keeping Up & Staying Ahead: The Components of an Effective Compliance Program" and offered a primer on the many innate considerations in crafting a comprehensive compliance program. First things first, a one-hour session can only scratch the surface of a topic such as this. Felicia did an amazing job of introducing a number of key drivers and requirements and providing resources to circle back to dig deeper on any given point.
One of the questions we hear often at HospitalPortal.net is "How can I use my intranet to support Meaningful Use?" The reality is there are alot of ways a shrewd hospital can use it's intranet to advance Meaningful Use efforts. As with other aspects of internal communications in hospitals, half the battle is having a good plan and system in place.
On December 4th, we were delighted to have Robb Gardner, CEO of Henry County Health Center, present a back by popular demand session. Gardner presented the same session at National Rural Health Association's Critical Access Hospital Conference in October and was asked to present the session again as a webinar for those who were unable to attend the conference.
"Sharepoint is the gold standard for intranets right?" This is what you tend to hear and read around the web. Some folks in your IT department may also have used it in the past at another organization or have had some limited experience using it. The fact is that Sharepoint intranet software can be a great intranet solution; but does it work for small and mid-size hospitals? Our experience tells us no. The majority of small and mid-size hospitals attempting Sharepoint implementations run into the same problems over and over again. I would like to point out some of the challenges that you might consider before wasting a lot of time and effort trying to implement a Sharepoint site.
As an admitted LinkedIn junkie, I spend alot of time every day listening to what my contacts, their networks, and influencers are talking about. Social business, social media, collaboration tools, whatever name you choose seems to have hit the critical mass of general acceptance to the point that most grandmothers I know now post photos of their grandkids straight from their smartphones to Facebook.
Implementing a new electronic system for managing Policies & Procedures or migrating to a new system can be an intimidating and challenging process but it does not have to be if you make the proper preparations and follow these 5 key steps to a successful policy management implementation.