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One of the quickest ways to lose interest in your portal, or any website for that matter, is to have irrelevant, outdated, information published. In an age where instant access to up-to-the-minute information is the standard, your staff expects this in all areas of life including their workplace. If you don’t have the resources to staff a full-time Intranet content manager, there are other options that you could leverage to provide you with new content. One example is an RSS feed that can pull reliable content from industry resources to provide up-to-date news. Additionally, another idea might be to split up content updates or content creation amongst different departments (or even multiple staff within different departments) to help deviate some of the workload of regularly publishing content. Pending on your Intranet’s content publishing features, you might have an option to pre-schedule the publishing of certain events and announcements so your staff can work ahead on a content calendar keeping the communication more efficient and timely to.
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Effective Intranet navigation is a challenge that many organizations struggle with. Although they recognize the importance of having an Intranet to create a cohesive, central hub of communication, navigating it poses entirely new challenges. It is helpful to understand the best ways for you and your staff to navigate your Intranet to enhance productivity, increase communication, and to create seamless workflows across all departments.
The Importance of Intranet Navigation
Intranet navigation describes the way in which users access content on their centralized Intranet database. Intranet navigation is also referred to as information architecture and describes the way in which staff members will access information through the various pages available on the Intranet. If employees find themselves unable to access vital information or lost when navigating their company Intranet, there’s no way that they will continue to use the system or be able to fully utilize the software to its highest capabilities. Below are four key tips to helping create a smooth navigation for your company’s Intranet.
#1 - Create an effective navigation menu
Just like navigating an external website, navigating an Intranet effectively can be facilitated by creating a well thought out top menu of the most important information that users will need time and time again for their daily routines. Limit your top level menu items to about five to seven topics so you don't overwhelm your staff with too many options that they need to recall. When there are other pages that the user needs to get to and they want to return to the main ‘homebase’, the top navigation bar will prove to be instrumental in guiding them to their next destinations. When designing your Intranet, keeping this navigation tip top of mind will make your Intranet much more user-friendly and user adoption will increase tremendously.
# 2 - Organize your drop-down menus effectively
In addition to having the main navigation bar organized with your most important content, it is also essential to make getting to the other pages of the Intranet a simple process too. This can be facilitated by organizing the drop-down menu in a descriptive and concise way. Don't have drop down menus that are too lengthy. Use them to clean up a busy layout, but don't over crowd a drop down with too many sub-headings or this will just confuse your users.
# 3 - Have a search or browse function
Adding a search or browse function into your Intranet navigation design allows employees to access past information and content easily. This search should be found on the top of every page for easy access and the most optimal searchability. Users should be able to search by keywords, titles, document body content, blog posts, staff directories, company newsletters, company announcements, upcoming events, new policies, and other important information by entering a few letters into a search box. Make sure your search tool has advanced filtering to help condense search results so the user can get to their search term right away.
# 4 - Include a ‘My Account’ function
The fourth and one of the most important inclusions in your Intranet navigation strategy is to place a ‘my account’ function within the navigation. This area functions as a central hub of information where an employee can make changes to their own personal account details and information. Additionally, they can view a layout of all updates and events in one central location so they can view the most recent posts, connections made with fellow staff, recent searches, bookmarks or activities that they have made. This can be thought of as similar to any social media account where the user is able to access their main feed of information. This allows staff to take ownership of their activities making them want to continue using and accessing the Intranet as much as possible.
There is no doubt about the importance of creating a smooth flow of navigation when designing and building an Intranet. Prior to designing and deploying your Intranet, it helps to keep these points in mind to ensure that employees and staff can access useful information and use the Intranet to its maximum potential.
At HospitalPORTAL, we provide access to an innovative Intranet platform that is cohesively designed for ease of use. Browse our website to learn more about what our software can do for your hospital or medical establishment.
Your hospital likely has an IT department that is dedicated to managing the software and systems that are the backbone of your hospital or healthcare organization. This department works tirelessly to fix any issues that may arise including Internet connectivity issues or the selection of a healthcare Intranet for staff members to access. If your IT department is searching for a robust Intranet solution to help effectively meet the needs of your hospital, it helps to learn how the process works. Understanding what occurs when IT directors purchase new Intranet software can assist in the selection process of choosing the best Intranet software solution.Read More >
This fall we’ve had a great deal of inspiring moments that we’d love to share. Many of our clients have been nationally recognized for their amazing Intranets. Some of the award providers include the Digital Health Awards and the Pelican Awards. Both of these award groups have been recognizing healthcare organizations for their digital innovations for over 20 years. Through their dedicated award submission efforts, these select clients below were able to demonstrate creativity in functionality, content, and overall exceptional design to win awards for their organizations. We’re so happy we can honor them again today for their outstanding Intranets.Read More >
Your medical Intranet keeps your workflow in check and your communications consolidated. However, like any program, there are some general housekeeping tasks you can implement to ensure everything runs like a fine-oiled machine. Here are some maintenance tips for your Intranet to help keep everything up-to-date.Read More >
Every so often, we need a refresh in the workplace. One way to achieve this is to redesign your Intranet. As time goes by, the needs of your organization may change, your brand evolves, and technology advances. A new layout for your portal is a great way to keep things as fresh, updated and intuitive as possible. This guide will walk you through the necessary steps the next time you need a new design.Read More >