Client Satisfaction Survey

Please fill out the form below.

We want to make sure we’re providing you and your team with the best service possible.  Please take a couple of minutes to fill out the survey below.  Your feedback is very important to us!  Thank you for helping us get better! $10 Amazon Gift card available for first time submissions only.





    Would you recommend HospitalPORTAL to another healthcare organization?

    Strongly agreeAgreeDisagreeStrongly Disagree

    Please share the reason for your selection.

    How would you rate your experiences with the HospitalPORTAL staff?
    Support

    Overly satisfiedVery satisfiedSatisfiedSomewhat satisfiedNot satisfiedHave not worked with this department

    Please share Support staff name(s) if you know any.

    Client Service

    Overly satisfiedVery satisfiedSatisfiedSomewhat satisfiedNot satisfiedHave not worked with this department

    Please share Client Services staff name(s) if you know any.

    Client Engagement

    Overly satisfiedVery satisfiedSatisfiedSomewhat satisfiedNot satisfiedHave not worked with this department

    Please share Client Engagement staff name(s) if you know any.

    Sales

    Overly satisfiedVery satisfiedSatisfiedSomewhat satisfiedNot satisfiedHave not worked with this department

    Please share Sales staff name(s) if you know any.

    How would you rate your overall experience with the ways you interact with the HospitalPORTAL staff?

    (5 = Outstanding; 1 = Unacceptable)

    Support Site (Academy)

    54321

    Please share additional feedback regarding contacting HospitalPORTAL via the Support Site.

    Phone

    54321

    Please share additional feedback regarding contacting HospitalPORTAL via the Phone.

    Email to Support

    54321

    Please share additional feedback regarding contacting HospitalPORTAL via Email.

    In the past 6 months, have you experienced any problems with HospitalPORTAL or your account?

    54321

    Please explain your selection.

    What are your most widely utilized features?

    Select all that apply

    EventsTicket TrackingBookmarksFAQsBlogForumContract ManagementDashboardReportsControl PanelPolicy ManagerSearchPolicy Activity List

    Please rank the ease of use of the HospitalPORTALsystem

    5 = Very Easy; 1 = Very Difficult

    54321

    In regards to your Intranet or Policy Management implementation, would you mind sharing with us some lessons learned? We would love to be able to share your story with other prospects that are getting ready to embark on this journey!

    What worked well? What do you feel helped to make this project a success?

    What didn't work well? What do you wish you had done differently?

    Please select your overall rating of the HospitalPORTAL system?

    5 Stars4 Stars3 Stars2 Stars1 Stars

    Comments to be used on the HospitalPORTAL Academy.

    Please share up to 3 organizations that you believe could benefit from our products.

    Organization Name

    Full Contact Name

    Contact Email

    Organization Name 2

    Full Contact Name 2

    Contact Email2

    Organization Name 3

    Full Contact Name 3

    Contact Email3

    Click this link for more details about our Referral Program

    Yes, I give HospitalPortal.net permission to publish my responses for marketing purposes.