HospitalPORTAL Intranet Product FAQs eGuide

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    Frequently Asked Questions

    How long has your company been in business?

    We have been in business since 1999.

    What are your hosting options?

    We provide both on-premise solutions and a SaaS/Cloud-BAsed intllation. For our cloud-based customers, we offer 25GB of disk storage, a Tier 3, SOC2, and HIPAA certofied US data center.

    How is your pricing structured?

    We have set pricing packages depending on the number of FTEs your organization has and whether you are choosing the SaaS on-premise installation model. Email us at for more details or get a personalized quote.

    Do you offer a free trial?

    Yes, we offer a Free 7 Day Trial. The free trial period will allow you to test and sample the content editing and policy management priviledges. Support and a free trial set up will be provided to you during this time.

    How do I contact support if I am already a customer?

    You can visit our HospitaPortalAcademy for how-to’s, helpful webinars, best practices, quick tips and much more. Or you can contact HospitalPORTAL support desk here or call 866.580.7700 ext 2.

    What Different types of customers do you work with?

    We work with a range of customers including small rural hospitals, large health systems, long-term care facilities and ASCs.

    This document provides a list of all of the FAQs and common questions around the HospitalPORTAL Intranet product. If you’re evaluating similar software products, this document will help you compare the products and services available from HospitalPORTAL. Feel free to share this document with your governance team as well.

    Client Feedback


    Andrew Kinnear

    Data Analyst

    Overall, this is an excellent product that has brought our organization's Intranet into the 21st century. I am extremely pleased with the ease of use and the staff who develop, implement, and support St. Luke's hospital!

    Red Hutchison

    Chief Information Officer

    We chose HospitalPORTAL’s Intranet because it was easy to build, easy to use and robust enough to do whatever we want to do. We have saved thousands of dollars in paper costs along with time thanks to the HospitalPORTAL Intranet.
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    Sebastian Vota

    PACS Administrator

    I wish all training was this comprehensive.

    Cass Shockley

    Information Specialist & Graphics Designer

    I’m hearing such comments as ‘wow,’ ‘I’ve been asking for this for years,’ and ‘you’re saving my department a month’s worth of overtime’ since HospitalPORTAL installed the program.

    Alisha Herrmann

    Director of Information Technology, Edwards County Hospital, Kansas

    We chose it because it did not rely on one central person to manage it. All departments can keep it updated. That helps the IT staff share the responsibility, and makes other departments accountable.