Minimal Impact On Your Technical Resources
Our comprehensive installation and implementation services include offsite and onsite training options, system installation and configuration support, document configuration and upload support, and an ongoing support and maintenance plan.
Our dedicated and in-house help desk support staff is available to answer your technical questions and to provide best practices recommendations as needed.
Once a client, you can purchase additional training or creative design services, and you will have full access to our HospitalPORTAL Academy—a self-service support portal for your products.
Full-Service Integration
Full system installation and configuration performed completely by HospitalPORTAL, often with little or no intervention from your IT department once remote access is provided.
Onsite Classroom Training
We handle the training for you! Department managers come away with the knowledge they need to publish and maintain their own pages. Includes webinar training for remote or offsite staff.
Individualized Consulting
We support your power users in creating their initial pages and placement of content. This support is always based on best practices and lessons learned from past installations.
Customization
If you need to extend the capabilities of your system we offer customization and integration services. We also have a Portal Development Kit which allows your developers to create custom add-ons using our framework.
Graphic Design
Our designers will create a custom look for your site based on your specifications, branding guidelines and any images or graphical elements you desire.
Support & Maintenance
Technical support includes maintenance, feature enhancements and best practices assistance. Our support department is standing by to provide any assistance.
Client-Only Resource Center
Once a client, you can enjoy our self-support portal, HospitalPORTAL Academy which is full of training resources, how-to videos, getting started tutorials, and learning guides at your fingertips.
Professional Services
HospitalPORTAL offers an array of additional services to help you maintain your products successfully and encourage staff use. Our content management, disaster recovery and database assistance services can help keep your systems healthy and fresh.
Hosted Solution
The HospitalPORTAL solution can be installed on your servers or hosted on ours. We offer a fully-serviced, hosted solution for both our Intranet product and our stand-alone Healthcare Policy Management system.
Download the Employee Engagement in the Digital Age: How hospitals can use an intranet to close the gap
This eBook outlines key concepts on how-to use an Intranet to build stronger teams, boost employee morale, and increase staff collaboration. Find out how your hospital can improve interactions between its staff.
Client Feedback
Andrew Kinnear
Data Analyst
Red Hutchison
Chief Information Officer
Sebastian Vota
PACS Administrator
Cass Shockley
Information Specialist & Graphics Designer
Additional Resources
Services Overview
An outline of all of our value-added services.
Project Timeline
An example of a typical project deployment timeline.
eBook
Best Practices for Implementing a Hospital Intranet