PROFESSIONAL SERVICES

CONTENT MANAGEMENT

Let HospitalPORTAL manage your content for you! We have monthly hourly packages available ranging from 2 hours to 16 hours per month.

  • Flexible and consistent hourly packages for minimal to advanced needs
  • Save time and money on frequent Intranet or Policies and Procedures maintenance
  • Promote system use amongst staff by keeping it updated
  • Easily request updates through our ticket system
  • Changes will be made in 24 hours of request submission
  • Get support in:  

    • Publishing events
    • Updating phone directories
    • Creating custom components 
    • Changing CSS styling
    • Editing page layouts
    • Creating image slideshows
    • Posting announcements or news
    • Creating departmental pages
    • Changing page heads and much more!

DBA ASSISTANCE
Improve your uptime and optimize your architecture!

  • Leverage our experts to monitor your database and respond if a problem arises
  • Configuration and adjustment of your SQL Server Maintenance Plan
  • Monitor errors and warnings in Windows event logs on server(s)
  • Monitor errors and warnings in SQL Server’s event logs
  • Monitor key database growth
  • Monitor maintenance plan to run history (if applicable)
  • Monitor job run history in SQL Agent (not applicable for SQL Express
  • SQL Server service pack check

DISASTER RECOVERY

  • Monthly Reminders on Backups
    • HospitalPORTAL  will work with client’s staff to confirm backups are correctly configured
  • Semi-Annual Disaster Recovery Drills
    • Unannounced, HospitalPORTAL will ask the customer to restore the Database and Application files from backups
    • HospitalPortal.net will create a temporary site from the backups

ALREADY A CLIENT?

Please login to HospitalPORTAL Academy for frequently asked questions and training resources or email Support@HospitalPortal.net with your support-related inquiry.



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